Privacy Policy

Marmol y Granito Nilo LLC respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting a quote, or communicating with our business.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Project address or location
Project details and measurements
Product or material preferences
Photos, plans, drawings, or other files you submit
Information submitted through our Request a Quote or contact forms
Other information you choose to provide when communicating with us

Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and website usage information through cookies or similar technologies.

Request a Quote

When you submit a Request a Quote form through our website, the information you provide will be used to review your project, prepare or discuss an estimate, answer questions, recommend products or materials, schedule appointments when applicable, and communicate with you regarding your inquiry.

Submitting a Request a Quote does not guarantee pricing, material availability, fabrication dates, installation dates, or acceptance of a project.

Quotes may be subject to verification of measurements, material selections, project conditions, and other applicable requirements.

How We Use Your Information

We may use the information collected through our website to:

Respond to questions and inquiries
Prepare and follow up on quote requests
Provide information about our products and services
Contact you regarding your project
Schedule appointments, measurements, deliveries, or installations
Provide order and project updates
Provide customer service
Maintain business records
Improve our website, products, and services
Comply with applicable legal requirements

Text Message Communications

If you provide your mobile phone number and consent to receive text messages from Marmol y Granito Nilo LLC, we may send you text messages related to your inquiry, quote, order, project, appointment, delivery, installation, or other customer service communications.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For assistance, you may reply HELP or contact us using the information provided on our website.

Consent to receive text messages is not a condition of purchasing goods or services.

We do not sell or share mobile phone numbers or text-message consent information with third parties for their own marketing purposes.

Sharing of Information

Marmol y Granito Nilo LLC does not sell or rent customers’ personal information.

We may share information with trusted service providers when reasonably necessary to operate our website, process communications, provide requested products or services, maintain our business operations, or comply with legal requirements.

Service providers are permitted to use information only as necessary to provide their services to us, subject to their applicable obligations and agreements.

Payment Information

If online payments are made available through our website, payment information may be processed by a third-party payment processor.

Marmol y Granito Nilo LLC may not directly store complete credit or debit card information processed through third-party payment services.

Cookies & Website Analytics

Our website may use cookies and similar technologies to operate the website, understand how visitors interact with our pages, and improve the website experience.

You may be able to limit or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

Information Security

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Third-Party Services

Our website may use or contain links to third-party websites and services. These third parties may maintain their own privacy policies and practices.

Marmol y Granito Nilo LLC is not responsible for the privacy practices of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, or applicable requirements.

Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, the personal information we collect, or our communication practices, please contact Marmol y Granito Nilo LLC using the contact information provided on our website.